Overview

Appraisal Interviewing is one of the key management techniques for evaluating and monitoring peoples’ performance at work. Most organisations have their own formal appraisal interviewing system. This course supplies a comprehensive guide to developing your skills in appraisal interviewing whatever the formal system adopted by your organisation. The course looks at all aspects of appraisal interviewing and includes skills that can be used in other interview situations. The overall objective is to help you increase the effectiveness of appraisal interviews.

Objectives

Participants will acquire the knowledge and skills to:

• Understand the need for Appraisal interviewing
• Prepare effectively for an Appraisal interview
• Use open, closed and probe questions effectively
• Put active listening techniques into practice
• Understand and act on verbal and non-verbal signals
• Agree actions and deadlines to improve the appraisee’s performance
• Follow up the appraisal interview

Course Duration

2 Hours