The overall aim of this course is to improve your skills in concluding successful negotiations. That is, reaching agreements which both parties are committed to honour and which benefit your organization.
Participants will acquire the knowledge and skills to:
- Prepare effectively to negotiate
- Recognise the phases that negotiations follow, their characteristics and ways of exploiting them to your benefit
- Recognise and use a range of negotiation strategies
- Recognise and use a range of negotiation tactics
- Negotiate successful agreement where both sides believe they have won